GMO’s Late Apology: A Lesson in Data Breach Crisis Communication
GMO's CEO apologized 13 days after confirming a cyberattack. Prism PR CEO Rick Pendrick on data breach crisis communication: waiting is the worst choice.

A media list is the list of reporters, editors and producers you plan to pitch with a story. It decides whether your pitch gets read or deleted before anyone looks at the idea. Muck Rack’s State of Journalism 2026 survey found that 88% of journalists immediately disregard pitches that do not match their coverage area. Only 3% say the pitches they get are always relevant.
That is a media list problem, not a writing problem. The best pitch in the world fails when it goes to the wrong person.
I spent more than 25 years at top New York PR agencies and in corporate communications before I started Prism PR, an award-winning, full-service PR agency that is also a digital PR and linkbuilding firm. Building media lists is the least glamorous part of the job, and it is the part that decides most results. Here is exactly how we build a media list at Prism, step by step, with a worked example from our own published work.
A media list is more than a spreadsheet of email addresses. A good one tells you who covers your topic right now, why each person would care about this specific story, and how to reach them.
Most media lists fail for three reasons:
Reporters feel this every day. Muck Rack found that 43% of journalists seldom receive pitches that match what they cover, and 14% get more than 20 pitches on a normal work day. Cision’s 2026 State of the Media report, a survey of 1,899 journalists, found that 72% say fewer than a quarter of the pitches they get are relevant.
The competition for attention is getting worse. Our own study of federal job data found 7.2 PR specialists for every news reporter in the U.S., the widest gap in Bureau of Labor Statistics data going back to 1997.
We never build a media list first. We build it for one story.
Before anyone opens a database, we write the angle in one sentence. “Retirees in these states are most likely to outlive their savings” is an angle. “Our company has news” is not. The angle tells us which beats to look for: personal finance, retirement, aging, local news in the top-ranked states, and the trade press that covers senior living.
This is also why a reused media list rarely works. A list built for a product launch is the wrong list for a crisis, a data story or a newsjack. Each pitch gets its own media list, even when many of the names overlap.
Two questions decide the shape of the list:
Almost every Prism media list has three layers: national, trade and local. Each one does a different job.
Local matters more than most companies think. Muck Rack found that 78% of journalists say a pitch feels genuinely relevant when it directly affects the community their audience belongs to. A state ranking gives every state’s reporters their own local angle.
Our worked example. For our client Seniorly, a senior living referral marketplace, Prism created a newsworthy, data-driven industry study every month from the most recent federal data on the issues facing older Americans. Each one had a three-layer media list: custom pitches to national reporters, targeted outreach to media in all 50 states and D.C., and outreach to health care and senior living trade publications.
The Seniorly case study shows how the layers paid off. The campaign earned 317 stories with editorial backlinks in 2025, at an average DA of 76.2. Coverage included CNBC, Fortune, Newsweek and AARP, and trade outlets like McKnight’s Senior Living (8 stories) and Becker’s Hospital Review (3). Seniorly was acquired by CareScout, a subsidiary of Genworth Financial, in October 2025.
Muck Rack is our first stop for every media list. It shows each journalist’s recent articles, beat and outlet, and lets you search by what reporters actually wrote, not just their titles. We search with Boolean terms, for example `(“retirement savings” OR “outlive their savings”) AND (state OR states)`, and keep the search terms with the list so anyone can check them.
Then we widen the net:
At this stage the list is long on purpose. Keywords are only for gathering candidates. The next step decides who stays.
This is the step most people skip, and it is the one that matters most.
For every candidate on the media list, we pull their last six months of stories and read them. Our own AI tools help us read faster, but the decision is a written judgment, not a keyword score. For each reporter we write down:
No written reason, no spot on the list.
Both the story and the beat have to fit. A personal finance writer who once wrote about a scam targeting seniors may really cover retirement, not scams. That writer fits a retirement pitch and not a scam data pitch, even though a keyword search would catch them for both. Muck Rack found that 70% of journalists say a pitch should show clear relevance to their beat, the top answer in the survey.
We also drop people. Reporters whose coverage of a client or its category is hostile come off the list, and so does anyone who covers the topic only as a one-off.
A media list with reasons still needs an order. We rank every reporter on a few things together:
The ranking matters because a backlink from a strong outlet does real work. It helps your SEO and AEO: showing up when people search on Google and when they ask AI tools like ChatGPT, Claude and Gemini. Muck Rack’s What Is AI Reading? report analyzed more than 25 million links in AI answers and found that about 84% of citations come from earned media, a group that includes journalism, academic research and government sources.
A good name with a bad address is a wasted pitch. Muck Rack found that 35% of journalists delete a pitch addressed to the wrong name or outlet.
Here is what a Prism media list looks like, one row per reporter:
Then we clean the list. Every address is checked before it goes out. Any address that bounces goes on our do-not-contact list and comes off every future media list, and we look for the reporter’s current address instead of trying the old one again. Anyone who has asked not to hear from us is removed for good.
How you send matters as much as who is on the list. Muck Rack found that 50% of journalists are put off by pitches that look like a mass email.
Our rules come from experience:
For the pitch itself, our guide on how to pitch a journalist walks through what reporters actually open.
A media list gets better every time you use it, if you write down what happened. After each campaign we record who opened, who replied, who wrote the story and whether the story carried a backlink. Reporters who covered one story get first look at the next one on the same topic.
We track every story on a live dashboard the client can open any time. Here’s a live dashboard for our client CareScout showing what we’ve secured over the last 9 months, which was a full-service campaign, including these monthly studies.
Then we refresh. Reporters change jobs and beats constantly, so we rebuild the reading in Step 4 for every new pitch instead of trusting last month’s list. Across all clients, Prism has placed 25,000 stories and earned 20,000 backlinks, about 20 backlinks per campaign.
A media list is a list of journalists, editors, producers and other media contacts you plan to pitch with a specific story. A good one includes each person’s outlet, beat, contact details and the reason they would care about this pitch.
Most media lists are a spreadsheet with one row per reporter. Ours include name, outlet, title, email, beat, a written reason with their latest relevant story, national, trade or local, the outlet’s Domain Rating, its reach and a personalization line.
As many as truly fit the story, and no more. A national data story with state rankings may need hundreds of local reporters across 50 states, while a narrow trade story may need 20. Fit matters more than size.
Yes, for a small list. Google News, Google Alerts, outlet staff pages and LinkedIn will get you started. Paid databases like Muck Rack save time and show each reporter’s recent work, which matters once you pitch often.
Before every pitch. Reporters change beats and outlets often, so check each person’s most recent stories and remove any bounced address before you send.
A strong media list takes a clear story, three layers of outlets, a search that starts in Muck Rack, a real read of every reporter’s work, a ranking, clean contact details and careful sending. Then it takes doing it again for the next story.
At Prism, media list building is part of our full-service PR, alongside media relations, crisis and reputation work, and SEO linkbuilding built on earned media. You can see the results in our case studies.
But if you don’t want to deal with all this, let us do it for you. Contact us and tell us about your company, or start with our pay-for-performance pilot.
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